Information We Collect
When you submit a request, we may collect your name, phone number, town, the type of basement water or drainage issue, and any details you choose to include.
How We Use Information
We use submitted information to review the request, understand the issue, and help route the request to an appropriate local basement water, sump pump, drainage, foundation, plumbing, or waterproofing resource.
Sharing With Local Pros
If your request appears to match a local professional's service area or work type, we may share your submitted contact and project details with that professional so they can follow up with you.
Email And Forms
This site uses a third-party form service to deliver request details by email. Do not submit sensitive financial, medical, or account-password information through the form.
Analytics
We may add basic analytics to understand page visits, form submissions, and site performance. Analytics are used to improve the website and measure whether local pages are useful.
Your Choices
You can request that we delete a submitted request by emailing southtownsbasementhelp@gmail.com. We may keep limited records when needed for operational, security, or legal reasons.
Contact
Questions about this policy can be sent to southtownsbasementhelp@gmail.com.